Product

OtterOrder Private Beta launch

OtterLabs, the innovation arm of Otter Technologies, is proud to announce the private beta launch of OtterOrder — a revolutionary ordering and payment platform designed to simplify how customers place, pay for, and manage orders across shooting ranges, restaurants, and entertainment venues.

Born from the same innovation engine that brought you OtterText and OtterSign, OtterOrder continues our mission to build connected tools that make running a business simpler, smarter, and faster.

OtterOrder is a smart ordering and point-of-sale system that gives customers full control of their experience while helping staff work faster and smarter.
Whether they’re renting a firearm, ordering a drink, renewing a membership, or redeeming loyalty points, everything runs through one connected platform.

  • QR-Based Ordering – Customers can scan, order, and pay directly from their phone.
  • Rentals – Easily manage firearm, gear, or equipment rentals by category and duration.
  • Membership Types – Sell and renew memberships with custom pricing and benefits.
  • Discounts – Apply automatic or manual discounts for members, promotions, or events.
  • Kiosk App – Customers can order or check in through a sleek self-serve kiosk.
  • Public Store Link – Share a store page for off-site orders or event pre-purchases.
  • Rewards Integration – Connect OtterOrder to OtterText loyalty and rewards systems.
  • OtterID Sync – Instantly sync customer profiles and contact data from OtterText.
  • Refunds – Simplified refund process for fast, secure reversals.

After helping hundreds of ranges and retailers grow with OtterText and OtterSign, we saw a major gap: businesses were forced to use generic POS systems that didn’t fit their flow or their industry.

Firearm ranges, event venues, and restaurants needed a flexible, compliant, and connected ordering solution that wasn’t built for coffee shops — one that understood memberships, rentals, discounts, and rewards all in one place.

OtterOrder merges the best parts of modern ordering apps with Otter’s compliance-first ecosystem — creating a frictionless experience for both customers and staff.

The private beta is now open to a limited number of Otter clients and partners who want early access to test the new system before its public launch in 2026.

Beta participants receive:

Exclusive early access to new features and integrations
Direct collaboration with the OtterLabs product team
Priority onboarding and setup at launch

If you’d like to be part of the beta, apply at otterlabs.com/otterorder-beta

OtterOrder is part of Otter Technologies’ broader mission to create a fully connected ecosystem for business growth. From digital waivers and automated texting to rewards and online orders, every Otter product now syncs through OtterID — giving businesses one unified customer view.

Together, OtterSign, OtterText, OtterScrub, and OtterOrder form the most complete, compliant, and connected toolset available for firearm ranges, retailers, and service-based businesses.

OtterLabs is the research and development division of Otter Technologies, creators of OtterText, OtterSign, and other leading SaaS tools for regulated industries.
At OtterLabs, every product is built in collaboration with real clients — not committees — ensuring each feature solves real-world problems from day one.

Learn more or apply for early access at otterlabs.com

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